1 Periodically you must scan your computer for protection against viruses and other malware using the latest antivirus and antimalware software versions.
2 WARNING! There are computer programs that reached accidentally or negligently in your computer and they could transmit without your consent, access codes or personal information. If during authentification on CEConline, notice unusual message that you require reintroduction access codes, immediately interrupt process of authentification. We advise you to contact us immediately to our Service Call Center using the phone number 0800800848 (toll free in Telekom network) or +40- (0) 21-202.50.50 and take all measures for cleaning your computer software harmful that may be infected.
3 Ignore and immediately delete emails that ask you to reveal confidential information that contain links or attachments.
4 Attention! Don't become the victim of on line fraud! For more details go to: https://www.cec.ro/fii-vigilent. CEC Bank respects and protects your personal data according to the legal stipulations applicable from 25.05.2018. More details at https://www.cec.ro/prelucrarea-datelor-personale, in the Bank's units or at dpo@cec.ro. The Internet Banking Service uses a technical cookie necessary to the good functioning of the site. Its role is to the sole identification of the user session, also having the antifraud component. For further details regarding the Bank's cookie policy, press https://www.ceconline.ro/smartoffice/docs/RO/politica_cookie.pdf. In the event you notice in your browser suspicious images that do not correspond to the ones of the Bank's web pages, the apparition of some "pop-up" windows asking you to introduce confidential information or if you cannot log yourselves in the login page from the first try, we ask you not to introduce other codes generated by the login device and to immediately announce the Bank at the telephone number +40-(0)21-202.50.50 or at https://www.cec.ro/contact, as you might become the victim of a fraud attempt.
CEC Bank SA will never require informations about your debit or credit card number or associated PIN. Don't disclose to anyone elements of personal identification used in the Internet Banking application (PIN and acces code provided by the authentication device), by whatever means you receive the request. CEC Bank SA employees or their representatives will never require disclosure of such informations. For details about personal data processing you can access the Web page www.cec.ro/en/about-us/legal-framework/personal-data-processing.
CEC Bank SA will never send e-mails or SMS to request changes or verification of security elements through which the authentication could be done. Do not use in accessing the service links in some pages on the Internet or in some e-mail messages or SMS received. Use for this purpose an approved Internet browser configured according to recommendations.
Follow permanently the existing security elements in order to ensure your connection safety and privacy (encrypted connection https:// www.ceconline.ro in area of the browser's navigation, and an icon that represents a litle yellow lock). In case of activation of the litle yellow lock with the mouse, it will provide informations about the authenticity of the web page in question - the electronic certificate issued by VeriSign in favor of CEC Bank SA for the Web pages: www.cec.ro and www.ceconline.ro.
Calea Victoriei nr.11-13,
Sector 3, Bucuresti
(+4) 021 202 5050
0800 800 848 - Telverde
(Toll free in Telekom network)